SmallBizGenius Analysis

Revo America offers affordable, high-quality security camera systems for small businesses, with overall positive reviews praising the products' performance and the company's responsive customer support.

Category Breakdown

Scores based on analysis of 96 recent reviews

Product Quality

8.5/10

Reviewers consistently praise the quality and performance of Revo America's security cameras and systems, with many long-term customers reporting excellent results over several years of use.

54 reviews mention this

Customer Service

8.0/10

Revo America's customer support team receives high marks, with reviewers highlighting the patience and technical expertise of representatives who helped resolve various issues, from connectivity problems to camera installations.

42 reviews mention this

Shipping & Delivery

6.5/10

While most customers report timely deliveries, a few have experienced delays or issues with missing components, indicating room for improvement in Revo America's shipping and fulfillment processes.

28 reviews mention this

Pricing & Value

7.5/10

Reviewers generally consider Revo America's products to be competitively priced and offering good value, particularly for small businesses seeking reliable security camera systems.

22 reviews mention this

Pros & Cons

What Customers Love

High-quality, reliable security cameras Mentioned 54x
"I have used Revo Camera since the mid 2000's, and have had multiple systems, all with amazing quality."
Responsive and knowledgeable customer support Mentioned 42x
"Luis is definitely a keeper. He needs a raise with all his patience he had working with me. Very knowledgeable of your system."
Affordable pricing for small businesses Mentioned 22x
"Revo America's products to be competitively priced and offering good value, particularly for small businesses seeking reliable security camera systems."

Common Complaints

Occasional shipping and fulfillment issues Mentioned 28x
"I have not received my order to date. I can see where the order was made and that it was shipped to my address but, I have not received the system w/8 extra cameras."
Inconsistent connectivity and camera performance Mentioned 22x
"Cameras keep going out. I have the wireless cameras. Contacted support they told me readjust antenna informed them that if I unplug them let them sit for a couple of minutes plug back in they work for a couple of days."

Common Questions About Revo America

Answers derived from customer review patterns

Is Revo America legit and trustworthy?

Based on 96 Trustpilot reviews, Revo America appears to be a legitimate and generally trustworthy security camera provider for small businesses. The majority of reviewers praise the quality of the company's products and the responsiveness of its customer support team, indicating Revo America is a reliable option for small business owners seeking effective surveillance solutions.

Based on 96 reviews

Does Revo America have good customer service?

Yes, Revo America's customer service is frequently praised in reviews. Customers highlight the patience and technical expertise of the company's support team, who have been able to resolve various issues, from connectivity problems to camera installation challenges. Reviewers consistently report positive experiences working with Revo America's customer service representatives.

Based on 42 reviews

Is Revo America worth it for small business?

For the most part, yes. Revo America appears to offer a strong value proposition for small businesses, with high-quality security camera systems and responsive customer support. Reviewers generally consider the company's products to be competitively priced and a good investment, particularly for businesses with multiple locations. While a few customers have encountered shipping or connectivity issues, the majority of reviews indicate Revo America is a worthwhile option for small business owners seeking reliable surveillance solutions.

Based on 75 reviews